1.The phone has multi-language inside .
2.The actual available internal storage is less than the specification ,because system and apps will take space. As example.if the rom is 16gb, actully it is only 11-13gb to use,it is normal .
3.Please double check if the network works with your carrier .We are not responsible if it doesn't work with your carrier after you receive it. Check your country network.
4.ALL Refurbished or Used iphone battery capacity would be less than the official standard. Usually our battery would be up to 80% of standard. It is normal when you receive phone which is not full battery .